Manufacturer RMA Management:

• In Warranty and Out Of Warranty Management of service parts / components with OEM
  (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) contains:
  • Fully transparency on location and status on each individual component
    by serial number tracking
  • Active Supply / Vendor Management based on contractual repair and RMA lead times
    (in and out of warranty)
  • Reporting and follow up actions based on individual supplier KPI benchmark